Key Takeaways:
The impending end of support for the CentOS Linux Distro within Cisco Collaboration applications presents a significant event affecting numerous industries. Federal customers using legacy versions of Cisco Collaboration tools (versions 11.x through 14) face critical decisions regarding the End of Life/End of Support status of their infrastructure. Cisco offers two main options: upgrading to Cisco Unified Communications Manager (UCM) 15 or migrating to the Cloud, with well-defined roadmaps for Webex Calling and Webex Contact Center products.
For government customers, FedRAMP authorization for Cisco’s cloud-based solutions (Webex Calling, Webex Contact Center, UCM Cloud, etc.) is crucial. FedRAMP authorization ensures compliance with stringent security requirements when handling sensitive government data, thereby meeting federal regulations for cloud services.
Key Milestone Dates:
Other Cisco collaboration applications and tools impacted include Cisco Session Manager Edition (SME), Cisco Instant Messaging & Presence (IM&P), Cisco Unity Connection (CUC), and Cisco Emergency Responder (CER). Â
Cisco Customer Experience products impacted are Cisco Unified Contact Center Express (UCCX), Unified Contact Center Enterprise (UCCE) and elements of Cisco Dedicated Instance (DI), to name a few.
Implications for Federal Customers:
Making any change to the technology environment supporting any government agency can be a complicated task. It can also create a ripple effect across the organization. For these reasons, Presidio Federal recommends that both commercial and government customers should use a technology roadmap to strategically plan any complex adjustment to its IT environment. Developing a technology roadmap can help an organization plan out the best way to introduce a technological change to the environment and technology consumers.Â
Presidio Federal’s roadmap scopes typically include current state documentation reviews, existing future state plans, regulatory requirements, business goals and detailed workshops with stakeholders focused on current technology capability strengths & weakness, capability gaps, risks, goals for the organization, and proposed future state investments.
Here are a few benefits of Presidio Federal’s technology roadmap projects:
Ready to get started? Connect with our experts today via Contact Us and ensure your agency has a smooth transition to the cloud.
Pure is redefining the storage experience and empowering innovators by simplifying how people consume and interact with data. Pure is delivering a modern data experience—empowering agencies to run their operations as a true, automated, storage as-a-service model seamlessly across all clouds
Our team doesn’t disappear after delivery. Your federal workforce and systems will be supported with the right level of resourcing and thought leadership to take your systems into the future.
We leverage the knowledge and experience of our extensive partner ecosystem to create an environment of collaborative efficiency. The teaming process is agile, accountable and transparent. We work with clients to make sure that their entire chain of command is well-informed and educated. No surprises, only mission-driven delivery of innovation.
Our solutions leverage proven Knowledge Centers to repurpose relevant past experience for efficiency, but are then customized to match the moment and unique circumstances of an agency customer. We bring the right partners to the table to collaborate around architecture and design and then innovate beyond the challenge; often introducing next-level opportunities for automation, collaboration and commerce. Our solutions address those modernization challenges that require breadth, depth and a level of technical thought leadership that comes with a team that has worked both inside and outside government. We often work with agency customers as they are thinking through a problem and arm them with the tools and knowledge to articulate project scope, timing and budget.
We are wholly mission-focused, providing our government clients with broad and deep technical expertise and independent perspective on leading technology solutions. We take the time to deeply understand client challenges from the start – as well as their definitions of success. We guide them in harnessing advances in emerging technology while also looking ahead to anticipate future applications and opportunities that are entrepreneurial, ripe for automation.